Go-to-Market @ Flatfile

Sales Development Representative

As a Sales Development Representative at Flatfile, you will be a key member of the team building personal relationships and making our prospective customers successful, while driving sales through engaging with inbound and outbound leads.

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Sales Development Representative

department
Go-to-Market
charter
Guide each individual’s interaction with Flatfile towards a successful outcome.

Ultimately, success in this role means being the face of Flatfile and first impression with our future supporters. This is an opportunity to have an immediate impact in a fast-growing company. Expect us to push you to find new ways to engage that make every interaction world-class. We are solving a universal problem that pains everyone coming our way. An exceptional customer journey starts with you.

Nick Candito

Chief Customer Officer

Who you'll be working with

Account Executive

DylanMcCormick

23I love working at Flatfile because I’m constantly growing and expanding my skill sets. In less than a year, I’ve had the opportunity to take on new challenges both within sales and working cross functionally on company wide initiatives.

How you'll impact our customers

How our customers directly benefit from your work

Sales development is the red carpet welcome mat for our customers. We will give them the info they need to begin discovering if Flatfile is their best solution. Gaining knowledge on what their data onboarding looks like before Flatfile will help them to purchase the right product for their needs

Times you’ll directly interact with our customers

Sales development interacts with leads and prospects beginning with their first engagement with Flatfile and upon qualification connects them sales who will turn them into customers.

Skills you'll need as a Sales Development Representative

You’ll wear a suit some days and flip-flops others. You’ll be talking to CEOs and CSMs, engineers and designers, as they come to Flatfile looking for a solution to their data onboarding problems. And your primary responsibility will be guiding each individual’s interaction with Flatfile towards a successful outcome.

Required Skills

  • Discovery

    You are adept at asking questions to prospects to pull out their business needs and if Flatfile will be a fit for them.

  • Process-driven

    You have a love for efficiency and processes that streamline interactions with customers, resulting in extraordinary experiences with our brand.

  • Documentation

    You take detailed and organized notes to ensure a consistent experience for Flatfile customers across functions.

  • Required Experience

  • You’re passionate about technology and providing a world-class customer experience

  • Initiating first steps in the sales cycle by scheduling meetings with prospective clients

  • You are comfortable on asking detailed questions of stakeholders at all levels inside of a business, and have a proven track record of turning those conversations into successful outcomes

  • You are client-focused – the desire and ability to understand the drivers of client needs

  • You are detail-oriented and have strong written communication and documentation skills

  • You are independently accountable for commitments and delivering the best performance by intelligent prioritization

  • Sales Development Representative