Being in and around a startup can be a stressful place, especially when you’re trying to land investors. 

Automation helps complete repeatable tasks in these kinds of situations. However, there are areas where a founder needs more specialized content and assistance.

Lynne Zagami, a former lawyer and Head of Customer Success at Shoobx, joined me to chat about empowering entrepreneurs through educational content. Tune in to hear a discussion around: 

• How relationship management skills have helped Lynne shift from law to customer success
• The importance of having a responsive culture
• How to manage great customer success without causing burnout
• Why you should be answering client questions before they’re even asked

Apple Podcasts or iTunes | Google Podcasts | Stitcher | Spotify

Subscribe, listen, rate, and review the Customer Success Leader podcast:

• Apple Podcasts 
• Spotify
• Stitcher
• Google Podcasts

For more info, check out customersuccessleader.com or send a message to hello@flatfile.io.