A successful customer success team always aligns with the customer — even over the business.
You can marry customer success to business outcomes. You just need to start with the right mission and values.
In this episode of Customer Success Leader, we sit down with Richard Myers, Vice President of Customer Support & Customer Success at Linode, to discuss what customer success really looks like and how to achieve it. Additionally, we discuss:
Subscribe, listen, rate, and review the Customer Success Leader podcast: